• The best of Melbourne at your doorstep
  • Genuine spacious apartments with balconies
  • Full kitchen (no kitchenettes) & laundries
  • Air conditioning and heating
  • Indoor pool, gym, car parking* & broadband*
  • Best Rate Guarantee:*
  • 1 Bedroom from $199
  • 2 Bedrooms from $219
  • 3 Bedrooms from $379

Guest Feedback

We pride ourselves on a long history of consistently positive customer feedback. Read below what many past guests have to say about their Melbourne Short Stay experience.

March, 2010

My family and I stayed at SouthbankONE. We would just like to thank you for a really nice stay. Your staff were very accommodating and the apartment was fabulous! We were given a 2 Bedroom, 2 Bathroom Executive + Study apartment on the 33rd floor with a fantastic 180 degree view over Melbourne.

We were on a working holiday in NSW and VIC for 3 weeks and stayed in a number of nice apartment hotels throughout the trip, but I must say that SouthbankONE ends up on top of our list!

Thanks again, if we go to Melbourne again in the future (hopefully) we will definitely stay with you again. I'm attaching a panorama picture of the view from our balcony at sunset (below). Feel free to use it as you wish.

Christer & family (Sweden)

September, 2009

Abby, who checked us in and looked after us the whole visit, was sensational! We really appreciated her assistance which was always done with a smile.

Mike (WA)

August, 2009

The new Southbank Deluxe location is fantastic, just a short walk to the City, Crown Casino and Convention Centre. The apartment was perfect with top quality fixtures and fittings. The floor to ceiling windows made the apartment very bright and spacious with views across to the city.

I would have no hesitation in recommending this complex to all my friends travelling to Melbourne.

Terry (WA)

July, 2009

When we opened the door to the apartment the first reaction was "Wow" when we saw the view in front of us!

Peter (WA)

July, 2009

I just want to say a big thank you for our stay in December last year!

We had a fantastic time and the apartment was so comfortable! I like the new refurbishments you've done. Hopefully we can come over the ditch again sometime and stay with you! Melbourne and it's people are just lovely!

Debbie (New Zealand)

May, 2009

Was a great stay, the boys had a ball.

Have to say the accommodation was great and your staff were really helpful.

Geoff (WA)

April, 2009

Just a shot note to thank you so much for my 'new' apartment!

I just told Bobby I don't want to leave the apartment at all now! Ever! It just feels so warm and comfy. The new furniture looks fantastic and the 2 arm chairs instead of the 2 seater sofa is so much better. I can now angle them to face the 3 seater sofa or the telly. Perfect. And the artwork is such an improvement. They really 'lift' each room and I swear I can smell the oil paint from them!

Thanks again.

February, 2009

Good Morning Brett & All Staff,

I would like to thank you and your staff for making our stay in Melbourne memorable. As always we enjoyed the Short Stay apartments on City Road.

A wonderful location with all our needs within walking distance & the most spectacular views of Melbourne City and Port Phillip Bay.

We are all looking forward to a visit again in 2010 for the Australian Open.

Once again “Thank You”.

How sad it’s back to work today.

Kind Regards
Kate (NSW)

June, 2008


Good Morning,

I have been staying at 668 Bourke Street.

I wanted to mention that i have been very thrilled with the service at the apartments all round. Reception staff are just exceptional - warm, knowledgeable and nothing is too much. Housekeeping staff have made my unit spotless and turned this into my "home".

I am certain that you are very proud of the service that you provide, it certainly glows in your people.


Kind regards
Henry (USA)

March, 2008

Dear Sir/Madam,

I would like to inform you that the person who cleaned our apartment today has done an excellent job. The apartment is spotless and the beds look beautiful!

He was very thorough with the cleaning and also very considerate of the fact that I was at home with my 2 year old daughter. Having worked myself in Housekeeping for a 5 star hotel in Amsterdam, the Netherlands, I am aware of the standards expected for luxury accommodation and your employee easily matched these expectations.

Thank you,

January, 2008

Hi guys,

Just wanted to say a huge 'THANK YOU' to you all for our fantastic stay at the City Point Apartments!

There were over 20 of us in 6 different apartments and everyone had such a great time. The facilities are great - we certainly made good use of the tennis courts, pool and bbq area.

We had visitors who popped in to see us during the week - they were staying elsewhere and got totally jealous when they saw how great the apartments and entire complex was!

I'm an ex-retail travel agent and was really impressed with the standard of accommodation and will tell my old shop about it in case they have customers who prefer to book accommodation online themselves.

Thanks again - might see you all in another year when we get ready for the 2009 Australian Open. :-)
Laura (New Zealand)

March, 2005

Dear Bonnie,

Just a short note to say thank you to yourself and Melbourne Short Stay Apartments. Both families had a very enjoyable time in Melbourne and we had rooms next door to each other. This made organising the children very convenient.

The check-in and check-out was efficient, quick and easy. The Apartments (and amenities) were first class and very accessible to Melbourne, transport, shops, etc. The service from the office was helpful and friendly.

Thank you once again for your assistance.
Mark (WA)

March, 2005

Dear Olivia,

My husband and I have had the pleasure of staying at your City Point apartments and now your Southpoint apartments. I felt compelled to let you know how impressed we were with both locations, the views were magnificent, the rooms were brilliant, the price I believe to be fantastic and everything that was promised was delivered.

I have not stopped talking about Short Stay and have advised all friends to take the time to go in and book for themselves. I will be booking with you guys again around July for a girls weekend promising all my friends that this will be an apartment to remember.

You guys once again have made my weekend and everything was so easy to book and organise.

Thank you once again.
Rebecca and Warrick (VIC)

October, 2004

Good morning

My husband and I have just returned home after enjoying a week in Melbourne, staying at your City Point Apartments in Bourke St. We had a wonderful week and in particular enjoyed the very high standard of accommodation, the helpful and friendly staff and in general the people of Melbourne.

The service we received will stay with us for some time and we most certainly will be recommending ShortStay Apartments to our friends and colleagues. A group of us will be visiting Melbourne next year for a "girls" long weekend and we will look forward to dealing with you again then.

Once again thank you for all your assistance.
Noleen (NSW)

October, 2004

Good Morning

Two weeks ago, my husband and I shared a 2 bedroom Short Stay apartment at City Point in Burke Street with friends. This was our introduction to enjoying Melbourne and what a great introduction it was! From the minute we arrived we were treated to a genuine, friendly welcome by your staff in the beautiful foyer and shown to a large open apartment with views of the city centre, across to the casino and over Telstra Dome.

The convenience of walking out the front door at any time of the day and onto the city circle tram made exploring the city so easy. The ease of connection to suburban trams extended the convenience and gave us the freedom to visit areas like St Kilda and more. The apartments central location to so many city attractions opened the opportunity to do tours, like Federation Square, the MCG, the Gold Treasury, and wander at our own pace through Chinatown, Queen Victoria Market and the fabulous new David Jones Food Hall.

Having a fully equipped kitchen in our apartment meant we could enjoy a leisurely breakfast each morning or a glass or two of wine and plate of cheese, etc in the afternoon before heading up to Lygon Street or the Casino in the evening.

The purpose of our visit to Melbourne was to see Mel Brooks' wonderfully funny show "The Producers". While we thoroughly enjoyed the show we were treated to much more over our three day stay. Our visit to Melbourne was made so easy and enjoyable primarily due to our accommodation. The apartments could not have been better and as a result we are planning a return visit early next year.

Thanks for making our short holiday feel much longer and more relaxing than we anticipated.
Lea (NSW)

August, 2004

To all at Short Stay,

We would like to take this opportunity to say "thank you" for a most enjoyable stay. Not knowing the apartments or exactly where they were, being from Brisbane, naturally there is always an amount of uncertainty. The proximity to the Exhibition Centre was excellent, also the entry/exit to freeways, etc.

The apartment at Sentinel was wonderful, Modern and with beautiful views. Most importantly we had access to broadband internet which is important to our business when away. We have exhibitions to go to, sometimes twice a year, and would definitely stay with you again.

Have a great day.
Jeanette & Brian Logan (QLD)

July 15, 2004

Dear Sally,

We would like to say how wonderful our stay in the Sentinel was. We could not fault a thing, absolutely perfect.

We would also like to thank the lovely woman who minded our baggage at your City Road office, ordered a taxi to be ready to take us to the airport and showed us such great courtesy last Friday (9th July).

We will certainly be returning to Melbourne (you can't imagine how much our 18 year old son bought from Smith Street). We will be in touch with you when we are planning our next trip.

In the meantime please accept our thanks for your whole team - what a wonderful place to stay.
Pauline, Andrew & Nic, (New Zealand)

June, 2004

Hi Nicole

We spent two nights in a 2 bedroom apartment at Southpoint with our family in May 2004. It was absolutely beautiful, had everything we needed and was in an excellent location. Also, it was a very reasonable price. My husband and I usually pay the same just for a room for ourselves when in Melbourne, so we were very pleased.

Just wanted to let you know how happy we were with our stay. And that we will be very happy to stay there again in the future, should we need to come to Melbourne again.

Thank you.
Leanne & Family (TAS)

February, 2004

Just like to say thank you for the wonderful week my family enjoyed in Melbourne. We recently stayed at your City Point apartments and thought they were fantastic. Thank you to the concierges who were so helpful.

We can't wait to return.
Clare (NSW)

February, 2004

Dear Susan,

Today, marks my last day with Melbourne Short Stay after a period of 2 years. I cannot let the occasion pass without sincerely thanking everyone involved over that time and to let you know the service and assistance has been excellent.

From Christine in 2002, to Susan in 2003 and more recently yourself and the good people at the concierge desk at Southpoint, I cannot fault the service and would be pleased to recommend Short Stay and MICM to any colleagues and friends looking for accommodation in Melbourne.

No doubt I will be taking on other projects in Melbourne in the future and I look forward to re-establishing our arrangement then.

All the best and thanks again.
Peter (NSW)

January, 2004

Hi Susan,

Just wanted to send you a note of thanks for making all the necessary arrangements for our stay in Melbourne.

The apartment was very nice indeed and for the price, was an absolute steal! We were very impressed with the décor and ambience - the view too, saved us a trip to the Rialto!! The location was convenient to public transport and the concierge and reception service was an added bonus.

Thank you, and I will definitely keep Melbourne Short Stay in mind when recommending visitors or in the event I visit Melbourne again.

Yours sincerely,
Rhyllis (Canada)

January, 2004

Dear Nicole,

Thank you very much for the excellent service provided today by both yourself and Susan.

It's great to deal with such friendly and helpful people from time to time, a courtesy which is not often extended here in America.

I will definitely be recommending Short Stay Apartments for our future business in Melbourne.

Kind regards
Shuan (USA)

November, 2003

Dear Andrew,

Just a short note to let you know how much Daphne and I enjoyed our stay in Melbourne. The apartment was fantastic and the situation couldn't have been more convenient. We will be staying with you again next year when I will be attending a conference. We will also be letting all our friends know what a great deal you offer.

Kind regards
Eric (South Africa)

October, 2003

Dear Sir/Madam,

We have just spent the weekend in Melbourne staying at your Kavanagh Street apartments and I would just like to let you know how impressed we were with the whole complex. The rooms were very well appointed, clean and comfortable. We also were very impressed with the level of security. We only travel to Melbourne once or twice a year but I know we will be using this accommodation again when we do as well as recommending it to our friends.

Thank you again for making our stay enjoyable.
Jan (ACT)


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