Privacy Policy

Melbourne Short Stay Apartments Pty Ltd (MSSA) understands how highly people value the protection of their privacy.

For that reason, MSSA takes particular care in dealing with any personal information (being information about individuals from which their identity is apparent or can be reasonably ascertained) provided to or collected by it from you when you visit this website (Site).

This privacy statement explains MSSA's practices for the collection and use of personal information collected on this web site. If you require further information about our privacy practices, please feel free to contact us by e-mail to privacy@shortstay.com.au or by phoning the MSSA on (613) 8256 7500.

1. Information collected by MSSA

MSSA will collect the personal information you provide to MSSA by completing online forms on this Site. For example, you may wish to provide us with your contact details so we can quote your accommodatation rates.

2. Use of your personal information

As well as for fulfilling any requests you may make of MSSA, the information we collect may be used to keep you informed about new products and initiatives, and also to assist MSSA in its marketing research and improving the services that MSSA provides.

3. Sharing of information

To assist us in the conduct and maintenance of our business, we may share the information we collect with the other companies in the Central Equity Group. Like those companies are involved in the provision of property related services and property development. MSSA will not provide your personal information to other parties simply to enable those parties to target you for marketing, research or any other purposes. If, at any time, MSSA wishes to share your personal information with other parties, in circumstances other than those described above, we will use our reasonable endeavours to notify you of that intention and to seek your consent before doing so.

4. Security of your personal information

MSSA will ensure that our staff involved in the collection, use and storage of your personal information are fully aware of and comply with the requirements of this privacy statement. MSSA will ensure that your personal information is stored in a secure environment. MSSA has established security procedures to ensure that the personal information provided to us is protected from unauthorised access or use.

5. Feedback

MSSA will monitor its practices for the collection and use of personal information to ensure that those practices continue to meet its obligations to protect the privacy of that information. MSSA is grateful for any feedback you may have in relation to its privacy practices. Please e-mail any comments or questions you may have in relation to our privacy policy or practices to privacy@shortstay.com.au. We will endeavour to respond to or action those comments and questions as soon as we can.

6. Access to your personal information

If you wish to know what personal information MSSA has collected about you, you can simply send us an e-mail to privacy@shortstay.com.au and we will endeavour to provide an outline of that information as soon as practicable. If you wish to amend the information provided to MSSA, you can send an e-mail to the same address and we will correct the information as soon as we can.

7. Unsubscribe Process

Where applicable our forms, whether online or otherwise, give you the opportunity to opt-in for more information about MSSA and Central Equity's properties, services and events.

Should you opt-in and later change your mind, you can easily and instantly, unsubscribe by clicking a link included at the bottom of our emails. This is an automatic process and will take effect immediately.

Alternatively, you may always contact our Privacy Officer to be unsubscribed.

8. Cookies

If you are visiting one of our Sites, please note that our Sites use cookies, tags and tracking settings to store information that help give you the very best browsing experience. Subject to your web browser’s settings, we collect information that is sent to us automatically by your web browser when you access our Sites by help of a cookie. A cookie is a small text file that is placed on your computer's hard disk by a web server.

Cookies support the functionality of our Sites and also help us to understand your use of our Sites, i.e. which pages you visit, which links you use, how long you stay on each page and storing information so that forms can be pre-filled or skipped.

Modern web browsers make it easy to clear individual cookies from your computer. Consult your web browsers help files for more info.

Please keep in mind that without cookies, we cannot give you an optimised website experience and some functionality may be disabled.